Shipping policy
Last updated:Ā April 27th, 2022
ABOUT OUR DELIVERY SERVICE
Orders are delivered across the UAE by our logistics partner in a sterilized and temperature-controlled fleet, five days a week from Monday ā Friday. There should be someone available to accept the delivery of your order. Please note that delivery times may vary due to public holidays, special occasions, or any unforeseen and uncontrollable circumstances.
DELIVERY CHARGES
Delivery charges will be calculated at checkout based on the country, city and area information you have entered.
| Dubai | Rest of the UAE | |
|---|---|---|
| Orders under AED 50 | AEDĀ 30 | AED 40 |
| Orders from AED 50 - 99 | AED 25 | AEDĀ 30 |
| Orders from AED 100 - 149 | AED 12 | AED 21 |
| Orders from AED 150 and above | FREE | FREE |
DELIVERY TIMINGS
Our deliveries take place between Monday till Friday from 10:00 AMĀ to 9:00 PM.
DELIVERY ZONES
We deliver across the UAE within city limits. Currently, we do not offer International Delivery.
For delivery zones outside the UAE contact us on +971 58 507 6236
SAFETY MEASURES
We strive to ensure your order is delivered in the best condition and adhere to all disinfectant and sterilization practices. If you encounter any issue please contact us via +971 58 507 6236 or email us atĀ care@the-goodnesscompany.com.
MISSED DELIVERIES
You can contact our Customer Service team on +971 58 507 6236 or email us atĀ care@the-goodnesscompany.comĀ and our team will happily assist you.
