RECEIVING DAMAGED PRODUCTS
If a product is delivered damaged, please notify us immediately at care@the-goodnesscompany.com and we will arrange a replacement
MISPLACED AND INCORRECT ORDERS
For any misplaced or incorrect items, please email us at care@the-goodnesscompany.com
NON-RETURNABLE PRODUCTS
Given the nature of our products (chocolates), we do not accept returns or exchanges. Should you experience an issue with your order, please contact us at care@the-goodnesscompany.com
UNAVAILABLE PRODUCTS
If a product is unavailable, we will inform you immediately via email. Our team will also suggest alternative or substitute options. In the event you do not proceed with the suggested alternative, a full refund will be processed.
CANCELLATION POLICY
Orders once placed, cannot be cancelled.
